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These terms set out the rules between you and 7a0 — covering account access, wallet activity, and how you use the lobby. Your use of this platform means you have read and agreed to what follows, and access is subject to your local law and eligible regions.
When you open an account on 7a0, these terms become the agreement between you and us. They cover every action tied to your account — browsing the lobby, funding your wallet, placing activity, and reaching support. We update them from time to time; the version shown at the time you act is the one that applies. Payment rails like bKash, Nagad, and Rocket operate under their own provider terms alongside ours. What we govern is the account-side of each transaction: how a deposit registers in your wallet, how a withdrawal request moves through confirmation, and how your transaction record reflects each step. If a payment provider's rules conflict with ours, the narrower restriction applies to your account. Eligibility is not universal. Access depends entirely on the laws of the region you are in. We do not make representations about legality in your jurisdiction — that is your responsibility to verify before opening or funding an account. Where local law restricts access, these terms do not override that restriction. If you are in an eligible region and your account is active, the full scope of these terms applies from the moment you log in to the moment you close your session.
Understanding scope helps you know when these terms protect you and when another set of rules applies. Four areas define the boundary clearly.
Your login, account settings, and session activity are fully within scope. How you authenticate, what you see in the lobby, and how your account state changes all fall under these terms and our account management rules.
Deposits through bKash, Nagad, or Rocket, and any withdrawal requests you raise, are covered. We record each step on our side; the payment provider records theirs. Both records apply to a single transaction.
The games, odds displays, lobby layout, and promotional notices we publish are part of our platform and governed here. What a studio like Pragmatic Play or PG Soft publishes separately about a title falls outside our terms.
External payment apps, your mobile network, your bank, and any service not operated by 7a0 are outside these terms. We cannot accept responsibility for delays or errors that originate on a third-party platform.
These terms are not one-directional. You have clear, practical actions available to you at any point your account is active. Knowing them means you are not dependent on guesswork when something needs to change or review. Your transaction record is visible in the account area — each deposit and withdrawal entry is timestamped and tied to the payment method used, whether that was bKash, Nagad, or Rocket. If a record looks wrong, you can raise a correction request through the support route described in the next section. We review each submission against our transaction logs and respond through the same channel. If you want to update account details — your contact number, preferred wallet, or communication preferences — the account settings page is where those fields live. Follow the verification steps shown there. Changes that affect payment routing go through an additional wallet confirmation step we display during the update flow. You do not need to contact support to make standard updates; support is for disputes, corrections, and queries that the self-service area does not resolve.
Open the transaction history in your account to see every deposit and withdrawal entry, including which payment method processed each one and the status at the time of the last update.
Update your contact number or wallet preference directly from account settings. Wallet changes go through a confirmation step shown in the update flow before they take effect.
If a transaction record does not match what you initiated — amount, method, or status — use the support contact route to submit the details. Reference the transaction timestamp and the wallet used.
For any term on this page that is unclear in relation to your account situation, reach out through support. We will respond with the specific clause and how it applies to your account type and region.
If something in these terms raises a question about your account, these are the routes we publish for reaching us. Use the one that fits your query type.
Open the chat widget from any page while logged in to your account. Use this for questions about your current session, a recent transaction, or a term you need explained in relation to your wallet activity.
Send account and terms queries to the support address listed in your account settings under the Help section. Include your account reference and the transaction ID if your query relates to a specific deposit or withdrawal.
The Help section in your account covers the most common terms questions: how scope applies by region, how payment provider terms interact with ours, and what to do if a bKash or Nagad transaction shows a mismatched status.
Your account data and how we handle it is part of this agreement. Here is what we do and how you stay in control.
Access to your account is protected through the authentication method you set at registration. We do not store full wallet credentials on our side; bKash, Nagad, and Rocket handle their own credential security under their respective terms. If you suspect unauthorised access, contact support immediately using the chat or email route.
We use session cookies to keep you logged in and to record lobby navigation within your active session. These are functional, not tracking cookies used for advertising. You can clear them through your browser settings; doing so will end your current session and require you to log in again.
We hold your transaction records and account data for as long as your account is active and for a period after closure as required by the terms of the regions where we operate. You can request a summary of your data through the support email route at any time.
When we update these terms, we publish the new version on this page with the effective date. Continuing to use your account after that date means you accept the updated terms. If a change materially affects your account or wallet access, we will notify you through the contact method on your account.
Questions we hear most often about how these terms work, answered directly.
Yes. When you fund your account through bKash, Nagad, or Rocket, both the payment provider's terms and ours apply to that transaction. Our terms govern the account side — how the deposit registers, how your wallet balance updates, and how the transaction record is stored.
Access depends entirely on the laws of your region. If local law restricts you from using this platform, these terms do not override that. It is your responsibility to check your local rules before opening or using an account. We do not make eligibility representations for specific jurisdictions.
Yes. Your transaction history is visible inside the account area at any time while your account is active. If you need a formal summary or a record from a closed period, submit that request through the support email route listed in your account's Help section.
Open a support query through live chat or email. Include the transaction timestamp, the payment method you used — bKash, Nagad, or Rocket — and the amount shown in your wallet versus what you expected. We check both our record and the payment provider log to resolve it.
The current version is always on this page with the date it took effect. If an update changes something material about your account or payment access, we will send a notification to the contact method registered on your account before the change goes live.
Reach out through the support email listed in your account settings. Describe the specific term and your account situation. We review each case against the current version of these terms and respond with the relevant clause and how it applies to your account type and region.