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At 7a0, your information and transaction records are handled with care. This policy explains what data we collect when you use our platform, how it is stored, and what choices you have — with access depending on your local law and eligible regions.
When you open an account with 7a0, we collect the information you provide during registration — your name, contact details, and the payment method you choose to fund your wallet. If you use bKash, Nagad, or Rocket to deposit or withdraw, the transaction reference and amount are recorded against your account history. We do not store your mobile banking PIN or wallet credentials; those remain with your payment provider. We also collect technical data automatically: your device type, browser, IP address, and session activity. This helps us keep your account secure and lets us show you the lobby content relevant to your region. Cookies and similar tools track your session so you stay signed in across pages. Data we collect is used to operate your account, process transactions, respond to support queries, and meet any reporting obligations that apply in your eligible region. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Nagad transfer — it is only to complete the service you requested. Retention periods follow applicable local requirements, and you can ask us to review what we hold at any time through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know exactly what 7a0 is responsible for and where third-party terms take over.
This policy covers all data collected when you register, sign in, or update your 7a0 account — including the email address, phone number, and identity details you submit through our account forms.
Deposit and withdrawal records processed through bKash, Nagad, or Rocket are covered here. We hold the transaction reference and amount; your mobile wallet provider holds its own record under its own privacy terms.
Your browsing activity within the 7a0 lobby — which game categories you open, how long you stay on a page — is collected as session data under this policy and used only to improve your experience.
Payment providers, game studios, and any external links you follow operate under their own privacy policies. 7a0 is not responsible for data practices outside our platform, and we encourage you to review those policies separately.
You have practical choices about the data 7a0 holds on your account. If you want to see what personal information we have recorded — your registration details, transaction history, or device log — you can request a summary through our support channel. If any detail is wrong, such as a contact number or email address, you can correct it directly in your account settings or ask our support team to update it on your behalf. If you have a question about how a specific piece of data is being used, or you want to ask us to stop using it for a particular purpose, raise it with us in writing via the contact routes below. We will respond within a reasonable period. Where local law in your eligible region gives you additional rights — such as the right to request deletion — those rights apply and you can exercise them by contacting us directly. We aim to handle every data request clearly and without unnecessary delay.
Request a summary of the personal data held on your account by contacting our support team. We will confirm what we hold and how it is being used.
Update your contact information directly in account settings, or ask support to correct any detail that is inaccurate or out of date.
If you are unsure how a specific piece of your data is used, send us a written query. We will explain the purpose and the legal basis where one applies.
Where your local law and eligible region allow it, you can ask us to delete data we no longer need to hold. Contact us through the routes listed in the support section below.
If you have a question about your data or want to exercise any right described in this policy, use the contact routes published on our site. We do not list channels or hours we cannot verify.
Open the support section inside your signed-in account to submit a data query directly. This is the fastest route for account-specific questions.
Send a written request to the email address listed on our Contact page. Include your registered account details so we can locate your record promptly.
Use the live chat option available on the site when you are signed in. For data requests, follow up in writing so there is a clear record of your query.
We apply consistent data handling practices across every account on the platform, regardless of which payment method you use.
We use cookies to keep your session active and to remember your lobby preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the site functions during your session.
Your account is protected by password authentication. We recommend using a unique password and not sharing your login with anyone. If you suspect unauthorised access, contact support immediately through your account page.
We keep your account and transaction data for as long as your account is active and for any period required by applicable rules in your eligible region. When data is no longer needed, we delete or anonymise it.
If we make a material change to this policy, we will notify you through your registered contact details or via a notice in your account area before the change takes effect. Continued use of the platform after that notice means you have seen the update.
These questions cover what our users most often ask about data, account records, and their rights under this policy.
We collect the registration details you submit — name, email, phone number — plus the payment method you use, such as bKash, Nagad, or Rocket. We also collect technical data like your device type and IP address automatically when you use the site.
No. We record the transaction reference and amount when you deposit or withdraw through bKash, Nagad, or Rocket, but your mobile wallet PIN and credentials stay with your payment provider. We never have access to those details.
Contact our support team through your signed-in account or via the email address on our Contact page. Ask for a data summary and include your registered account details. We will confirm what we hold and how it is used.
Where your local law and eligible region allow it, yes. Send a written deletion request through the support routes listed on this page. We will review what data we are required to retain and delete the rest in line with applicable rules.
We share data only where it is needed to deliver the service — for example, with the payment processor handling your bKash or Nagad transfer. We do not sell personal data. Third parties we work with are required to handle your data appropriately.
If we make a material change, we will notify you through your registered contact details or post a notice in your account area before the change takes effect. We recommend checking this page periodically if you want to stay up to date.