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7a0 publishes these legal terms so you understand exactly what governs your account, your transactions and your data when you access this platform. Access and eligibility depend on your local law and the eligible regions where 7a0 operates — review the sections below before you open or continue using your account.
These terms set out the relationship between you and 7a0 when you register an account, fund it through a supported payment route, or access any part of this platform. Whether you deposit via bKash, Nagad or Rocket, the same policy framework applies to every transaction you make through your account. We do not operate identically in every region — access to certain features or payment routes depends on the laws and regulations that apply in your location. Where local law restricts access, those restrictions take effect regardless of what is visible on screen. We collect and retain account data in line with this policy; we do not share it with third parties for commercial purposes outside the scope of operating this platform. If a payment method such as Nagad or Rocket is visible in your account area, it has been enabled for your eligible region — but visibility does not override any applicable local law. Read the scope section below to understand what falls inside and outside this policy. If anything in these terms is unclear, use the contact routes listed in the support section to raise your question directly with us.
Understanding the scope of these terms helps you know which actions fall under this policy and which are governed elsewhere. The four areas below define the boundary clearly so you can navigate your account and any concerns with the right expectations.
This policy governs how your account is created, verified and closed. It covers login credentials, identity checks required by the platform and the steps we take when an account shows unusual activity. It does not extend to access blocked by your local internet provider or by local law.
All deposits and withdrawals processed through bKash, Nagad or Rocket fall within this policy's scope. Transaction records held by your mobile wallet provider are governed by that provider's own terms, not ours. We retain our side of the transaction record for the period stated in the retention section.
Game content supplied by studios available on this platform — including live tables and slot titles — is within scope for account-related disputes. Game outcome integrity questions follow the terms published by the relevant game provider and are referenced in your account's game history record.
Payment processors, mobile wallet operators and network providers operate under their own separate legal terms. When you initiate a bKash or Nagad transfer, the portion of that transaction handled by the wallet provider falls outside what this policy can directly regulate. We can help you trace your account-side record.
This policy gives you concrete, practical actions — not just abstract statements. You can request a copy of the account data we hold at any time by contacting us through the published support route. If your account details are incorrect — name, contact number or linked wallet reference — you can correct them through the account settings page; for changes that require verification, our support team will guide you through the steps shown in your account. You can raise a question about any transaction, including bKash deposits, Nagad transfers and Rocket payments, by submitting a request that references your transaction ID. We will acknowledge your request and respond through the same channel you used to send it. If you want to close your account and request deletion of non-essential data, submit that request in writing through the contact route in the support section below. We will confirm receipt and tell you which data must be retained for legal or operational reasons before any deletion takes place.
Open the transaction history in your account to see every deposit and withdrawal we have recorded, including wallet references for bKash, Nagad and Rocket transfers. This is your first reference point for any payment query.
Account settings let you update your contact details. Changes to identity-linked fields require a support request — the fields that need verification are clearly marked when you try to edit them.
Send your question through the live chat or email route listed in the support section. Include your account reference and the specific section of this policy you want clarified so we can respond precisely.
Submit a written closure request via the published contact route. We will confirm which records must be retained and which will be deleted, and we will give you a timeline before any action is taken.
If you have a question about these legal terms, your account data or a transaction record, the routes below are the ones we actively monitor. Use the channel that matches your query type — account or payment issues are faster to resolve when you include your transaction reference in the first message.
Open the chat widget from any page while signed in to your account. Provide your account reference and the nature of your legal or policy query so we can route it correctly.
Send your written request or data query to the support email address shown in your signed-in account area. Include your transaction ID for payment-related legal questions.
The help section inside your account lists common policy questions and links directly to the relevant part of these terms. Check there first before raising a new support request.
We handle your account data and activity records with specific rules that govern how long we keep them, who can access them and how you can request changes. Each of the four areas below describes our actual practice — not a general promise.
We collect only the account data needed to operate your wallet, process transactions and respond to support requests. We do not sell your data to third parties. Your bKash, Nagad or Rocket wallet reference is stored only as a transaction identifier — not shared commercially.
We use session cookies to keep you signed in across mobile and desktop. Functional cookies track your account state so your game history and payment preferences carry across devices. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Your account is protected by password authentication and any additional verification steps shown during login. We do not store plaintext passwords. If you notice unauthorised activity, use the live chat route immediately — do not wait for email if the issue is active.
We retain transaction records for the period required by our operational policy. Non-essential account data is deleted on request, subject to any retention obligations. The exact retention period for your account type is confirmed when you submit a closure or deletion request.
These are the questions we receive most often about this policy. Each answer points to a specific action or record you can check in your account — not a vague gesture toward a generic help section.
Yes. Every deposit you make through bKash is recorded on our side and falls under this policy. The portion of the transfer handled by the bKash platform is governed by bKash's own terms. Your account transaction history shows the record we hold.
You can request a copy of your account data through the email support route. Include your account reference and specify that you are requesting a data summary. We will confirm receipt and respond through the same channel.
We delete non-essential account data on closure. Transaction records are retained for the period required by our operational policy. When you submit a closure request, we confirm exactly which records will be kept and for how long before any deletion takes place.
Yes. Access to certain features and payment routes — including Nagad and Rocket — depends on your local law and the eligible regions where we operate. Availability shown on screen does not override applicable local regulations. Check the scope section above for the full boundary.
Open your transaction history, locate the entry and note the transaction ID. Submit a query through live chat or email with that ID and a brief description of the issue. We will review the account-side record and respond through the channel you used.
Use the email support route and mark your message as a data handling concern. Include your account reference and the specific data point in question. We will acknowledge your request and investigate the handling record before responding with our findings.